Shipments

All packages in Denmark are sent with GLS to the closest “pakkeshop”.

All packages outside Denmark are shipped with PostNord (Denmark’s post office) to your private address, except for Spain which is sent with GLS.

All orders are sent as a parcels or registered letters. In that way it is possible to track the package in case there should arise any problems. If the goods become damaged during delivery it is the responsibility of the recipient to contact GLS, Postnord or any other delivery service to make them aware of any issues. We are not responsible for damage to any package that occurred during delivery.

The price for shipments varies according to the shipping agreement with our providers.

Free shipping on all orders over 5 kilograms.

(Forsendelser til Grønland leveres med skib til nærmeste udleveringssted. Der er ikke mulighed for at tilkøbe omdeling. Evt. toldbehandlingstid indgår ikke i leveringstid.)

Delivery

We send orders every Tuesday from Copenhagen. So delivery time is normally 2-5 days from the following Tuesday when the order was placed.

Delivery time for orders to Europe, Greenland and the Faroe Islands is app. 2-5 days.

Delivery time for orders outside the EU is 2-10 days depending on your local service.

We send an automatic confirmation via email when your order is confirmed and when the order is sent.

If there are any special instructions such as the goods are a gift for someone, make sure you write that in the comment box so we can help accordingly.

Contact

If you experience any issues please call us at +45 33 93 19 59 or write to us at contact@welcomegiftshop.dk